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About Us

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Discover Personalised In-Home Care with Aurora

At Aurora Aged Support, we believe quality care begins with understanding. Our mission is to help older Australians live safely, comfortably, and independently at home - surrounded by warmth, dignity, and trust. Every service we provide meets the Australian Aged Care Quality Standards, ensuring professional, reliable, and compassionate support. We design flexible, person-centred care plans that respect your lifestyle and values, while our carers bring genuine kindness into every visit. Aurora is also ready for the Support at Home reform, helping clients transition smoothly with no interruption to their care.

Personalised, professional in-home care
Compassionate carers you can trust
Seamless support for every stage of ageing

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Aurora Aged Support – Supporting Independence and Dignity at Home

At Aurora Aged Support, we believe ageing should never mean losing comfort, dignity, or freedom.
Our compassionate team helps older Australians live safely, confidently, and happily in their own homes – bringing warmth, respect, and reliability into every visit.

Our Approach to Quality Care

Home is more than a place – it’s the foundation of independence and connection.
Guided by the Australian Aged Care Quality Standards, we provide professional care that respects cultural backgrounds, personal preferences, and daily routines.
From personal assistance to complex health coordination, our team designs flexible, reliable solutions that make everyday life easier.
We listen carefully, adapt with understanding, and ensure every client feels comfortable, valued, and respected.

Compassion, Integrity, and Communication

What makes Aurora different is our genuine focus on people.
We listen first, plan with care, and act with integrity.
Whether helping with showering, meals, or transport, our carers bring empathy and professionalism to every moment.
We also guide families through Australia’s aged-care system – explaining options clearly and ensuring everyone feels informed and supported.

Building Trust, Every Day

Trust is built through consistency and open communication.
That’s why we provide regular updates, transparent billing, and flexible scheduling.
Every visit is an opportunity to bring peace of mind and help clients stay active, safe, and independent.

Preparing for the Future of Care

Aurora is ready for the Support at Home Program (2025) – a simpler, fairer system designed to make aged care easier to access.
We’re updating our training, systems, and partnerships to ensure seamless, uninterrupted care for all clients.

Our Mission

To empower older Australians to live independently and with dignity in their own homes – supported by compassionate, high-quality care.

Our Core Values

Compassion – We treat every client with kindness and genuine care.
Integrity – We act with honesty and transparency in everything we do.
Excellence – We uphold the highest standards of service and professionalism.
Respect – We honour each person’s dignity, culture, and personal choices.
Connection – We believe meaningful relationships are at the heart of true care.